Privacy statement

4th of november 2022

Your privacy is of great importance to Atelier De Noest. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. We only process data that is necessary for processing and sending your order. The data you provide to us will be stored on the secure servers of MyOnlineStore/Mijnwebwinkel.

In this privacy statement we explain what we do within the online environment of our web stores https://www.denoestwinkel.nl/, https://www.denoest.com/ and https://www.denoestgroothandel.nl/ the information you provide to us.

Order processing

When you place an order on our website, we use your personal data to process your order neatly and quickly for you. Personal data that you make available to us for the purpose of our services is shared with our web store provider (MyOnlineStore), delivery service and payment provider.

Personal data that we use to process your order are payment details, name and address details, e-mail address, telephone number and billing address. The data necessary to process your order will be kept for 7 years due to the fiscal retention obligation.

Provision to third parties

We work with certain companies that may receive the above-mentioned personal data from us. Below we explain which companies we work with.

We work together with:

• Payment provider Sisow

After completing your order you can select a payment method. If you choose Sisow, they will take over the last part of your order from us, namely the payment process. They will only ask you for information that is necessary for completing the payment.We work together with:

• Shipping/delivery service FSH/PostNL/Friesland Post

When you place an order, it is our job to have your package delivered to you as soon as possible. We use the services of FSH/PostNL/Friesland Post. The actual execution and delivery of your order is in the hands of FSH and PostNL. It is therefore necessary for us to share your name, address and residence details with FSH and PostNL. This data is only used for the purpose of executing the agreement. We use Friesland Post to send the mandala lamps and mandala decorations.

• Web store software MyOnlineStore/Mijnwebwinkel

Information that you enter when placing an order or sending a message is stored on the servers of our processor Mijnwebwinkel. Mijnwebwinkel ensures a security level that matches the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing. For example, a secure SSL connection is used by default. When you place an order, we need your name, address, e-mail address and telephone number. After completing your order, your data will only be used for purposes that are necessary for our administrative obligations.

Newsletter

You can subscribe to our newsletter. Here you can read news, tips, offers and information about our products and services. When you want to subscribe to our newsletter, you will receive a registration link sent to the e-mail address with which you want to subscribe. Only when you activate the registration you are actually registered for the newsletter. In this way, your e-mail address will only be added to the list of subscribers with your digital permission. This data will be kept until you cancel the subscription. This can be done at any time. Every newsletter contains an unsubscribe link.

We process your newsletter registration and your e-mail address using the Mijnwebwinkel software program. Your data is stored securely by Mijnwebwinkel.

Social media

Our webshop includes social media buttons such as the Like button of Facebook, Twitter and Instagram. When you click on this, the administrators of these services collect your personal data.

Distribution to other companies and institutions

With the exception of the partners mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so.

Google analytics

We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. Data is deleted via Google Analytics after 14 months.

Cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

Security

Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We constantly adjust the security and pay close attention to what can go wrong. In order to optimally guarantee security, we have concluded a processing agreement with all processors.

Changes to our privacy statement

When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions.

Access, modify and delete your data

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

• receive an explanation of what personal data we have and what we do with it
• access to the precise personal data we have
• having mistakes corrected
• the removal of outdated personal data
• withdraw consent
• object to a particular use

Make sure that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

To file a compliant

If you think that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

VOF De Noest 
De Hertog 18
1831EK Koedijk
Nederland
info@denoest.nl